At ServerPoint, we provide warranty coverage on eligible refurbished computers, workstations, servers, laptops, and IT equipment. The applicable warranty period may vary depending on the product.

  1. WARRANTY PERIOD

The warranty period is mentioned on the product listing, invoice, or communicated at the time of purchase.

  1. WARRANTY COVERAGE

The warranty covers eligible hardware faults that occur during normal use within the applicable warranty period.

  1. WARRANTY DOES NOT COVER

Warranty does not cover physical damage, accidental damage, liquid damage, misuse, electrical damage caused by external factors, unauthorized repair or modification, or damage caused by improper handling.

  1. SOFTWARE & DATA

Software-related issues, viruses, operating system problems caused after purchase, and loss of personal data are not covered unless specifically stated otherwise.

Customers are responsible for backing up their data before submitting any device for warranty service.

  1. WARRANTY CLAIM

If you experience a hardware problem during the warranty period, please contact us with your invoice or proof of purchase and details of the issue.

The product may need to be inspected and tested before a warranty claim can be approved.

  1. REPAIR OR REPLACEMENT

For an approved warranty claim, the appropriate remedy may include repair or replacement, depending on the nature of the fault, product availability, and applicable consumer protection requirements.

  1. CONTACT US

ServerPoint
Adnan Tufail Used Computers Trading
Industrial Area 8, Al Hamda Building, Shop 3
Sharjah, UAE