PRIVACY POLICY
At ServerPoint, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our Used & Refurbished IT Hardware, or contacting us.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. INFORMATION WE COLLECT
When you use our website, place an order, create an account, or contact us, we may collect information such as:
• Name
• Email address
• Phone number
• Billing and delivery address
• Order and purchase information
• Account information
• Communications sent to us through WhatsApp, email, contact forms, or other support channels
• Technical information such as IP address, browser type, device information, and website usage data
2. HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and manage orders
• Arrange delivery
• Provide customer support
• Handle warranty, return, or refund requests
• Communicate with you regarding your orders or enquiries
• Manage customer accounts
• Improve our website, products, and services
• Prevent fraud, misuse, or security issues
• Maintain business and transaction records
• Comply with applicable legal and regulatory requirements
3. PAYMENT INFORMATION
Payments may be processed through third-party payment service providers.
ServerPoint does not necessarily store complete payment card details on its own systems. Payment providers may collect and process payment information according to their own privacy and security policies.
4. COOKIES & WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve the customer experience.
Where required by applicable law, users may be provided with choices regarding non-essential cookies.
Browser settings may also allow users to control or disable certain cookies.
5. ANALYTICS & ADVERTISING
We may use analytics and advertising technologies, such as Google Analytics, Meta Pixel, or similar services, to understand website performance, measure advertising effectiveness, and improve our marketing.
These third-party services may process certain device, browser, and website usage information in accordance with their own privacy policies and applicable law.
6. WHATSAPP & THIRD-PARTY SERVICES
If you contact ServerPoint through WhatsApp or another third-party platform, information you provide may also be processed by that service according to its own privacy policy.
Our website may contain links to third-party websites or services. ServerPoint is not responsible for the privacy practices of independent third-party websites or services.
7. SHARING OF INFORMATION
We do not sell your personal information.
We may share necessary information with trusted service providers where required to operate our business, including:
• Delivery and courier providers
• Payment service providers
• Website hosting and technical service providers
• Analytics and advertising providers
• Professional advisers or authorities where legally required
We only share information where reasonably necessary for the relevant purpose or where required by law.
8. DATA SECURITY
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, warranty administration, business records, and legal or regulatory requirements.
10. YOUR PRIVACY RIGHTS
Depending on applicable law and the circumstances, you may have rights regarding your personal information, including requesting access to or correction of certain information and raising questions about how your information is used.
To make a privacy-related request, please contact ServerPoint using the contact details available on our website.
11. CHILDREN’S PRIVACY
Our website and products are intended for general customers and businesses and are not specifically directed toward children.
We do not knowingly seek to collect personal information from children contrary to applicable law.
12. CHANGES TO THIS PRIVACY POLICY
ServerPoint may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
The latest version will be published on this website.
13. CONTACT US
If you have any questions about this Privacy Policy or how your personal information is handled, please contact ServerPoint through our Contact Us page or available customer support channels.
ServerPoint
Used & Refurbished IT Hardware
UAE